This eBook provides a comprehensive guide for navigating crises effectively, fostering trust, transparency, and resilience within the education community. From crisis identification to proactive outreach and social media utilisation, this resource offers practical strategies and resources to protect institutional reputation and maintain strong community connections.
By prioritising clear communication, stakeholder engagement, and ongoing evaluation, institutions can emerge stronger from crises. This toolkit serves as a valuable resource for educational institutions seeking to manage communication effectively and maintain trust during challenging times.